it('user should be able to log in', () => {
cy.visit('/login')
// fill in the form
cy.get('input[type="email"]').type('test@test.com')
cy.get('input[type="password"]').type('test1234')
// submit the form
cy.get('button').contains('Sign in').click()
cy.contains('button', 'Logout').should('be.visible')
})
80%
Your Product
10 Fixes complete
+95%
Performance
Increase performance
Proactive Support for your Digital Product
The job isn’t over after you launch, software needs consisent TLC. We support your software across
Our 4 Pillars of Coverage
Key aspects we cover for product support
+95%
Performance
Increase performance
Reliability & Performance
Our on-call engineers keep your application running with near perfect up-time allowing for minimal disruption to your operations. Our optimization strategies guarantee that your product operates at peak efficiency, delivering a responsive and high-performing user experience.
System metrics
Uptime
99.97%
0
50
Dec
Dec
Nov
Nov
Nov
No v
Nov
Nov
100
Monitoring
99.97%
Product Analytics
We provide comprehensive insights into the performance of entire features within your product. By leveraging market research and data analytics, we identify whether specific features are functioning as intended and assess their relevance and impact on the overall product. This empowers our clients to make data-driven decisions, ensuring their product features align with market needs and user expectations.
User clicks
Complete Onboarding
Create Account
Returning Users
99.97%
90.23%
70.00%
User Experience Monitoring
We track and analyze user behavior through tools like heatmaps and session recordings. Using these tools to identify pain points and gather in-depth user insights, we consistently monitor and adjust the design to optimize functionality. This focus on fundamental user interactions enhances satisfaction and ensures your product is effective and user-friendly.
User Bug Fixed
User Bug Fixed
Customer Service
The user experience is at the core of any platform, we handle the communication around any issues reported by the users of our clients' platforms. We use a number of tools and automations to keep your customers up to date so you can focus on the business and not bugs.
Organizations that invest in regular maintenance experience a 70% increase in system reliability.
According to a study by Gartner
What to expect?
Receive an easy to digest report with a compensative breakdown and strategic recommendations.
System metrics
Uptime
99.97%
0
50
Dec
Dec
Nov
Nov
Nov
No v
Nov
Nov
100
Monitoring
99.97%
Minimal Downtime
Our commitment to efficiency means minimal disruption to your operations. We schedule maintenance activities thoughtfully, ensuring that any necessary downtime is kept to an absolute minimum, allowing you to focus on what matters most.
High Performance
Expect nothing less than top-tier performance. Our optimization strategies guarantee that your product operates at peak efficiency, delivering a responsive and high-performing user experience.
+95%
Performance
Increase performance
User Bug Fixed
User Bug Fixed
Better User experience
Our commitment to efficiency means minimal disruption to your operations. We schedule maintenance activities thoughtfully, ensuring that any necessary downtime is kept to an absolute minimum, allowing you to focus on what matters most.
Secure and Stable Product
Rest easy knowing that your product is in safe hands. We prioritize security measures and implement robust stability protocols to safeguard your data and maintain the integrity of your system.
Product stability
Built to scale with you
Receive an easy to digest report with a compensative breakdown and strategic recommendations.
When is your ideal start date?
Next week
Next month
In a few months
Bug Support
Product Support
Bug Support
Align on Requirements
Our dedicated team of experts is committed to identifying and resolving any bugs that may impact your product's performance.
Danaé Castellanos
Project Manager
Emre Sonmez
QA Engineer
Dante Rigoli
Software Engineer
Onboard the team
Our dedicated team of experts is committed to identifying and resolving any bugs that may impact your product's performance.
Active project
Bug Reports
20 tasks
System maintenance
10 tasks
Improvements
32 tasks
Active tasks
Fix scrolling issue
Setup Support Infrastructure
Our dedicated team of experts is committed to identifying and resolving any bugs that may impact your product's performance.
Packages
Key aspects we cover for product support
Lite
3 days a week - 9 am to 5pm EST
Implementation - web, mobile or tablet
Monthly Reliability Insights
Monthly Performance Insights
Monthly Analytics Insights
Monthly UX/UI Insights
Bi-Weekly Reliability Monitoring
Bi-Weekly Performance Monitoring
Bi-Weekly Analytics Monitoring
Help Center
1 Fix (Reliability, Performance, Analytics, UX/UI)
1 major and 2 minor Hotfixes
Postman
Code Ops Audit - Monthly
Pro
5 days a week - 9 am to 5pm EST
Implementation - web, mobile or tablet
Bi-Weekly Reliability Insights
Bi-Weekly Performance Insights
Bi-Weekly Analytics Insights
Bi-Weekly UX/UI Insights
Weekly Reliability Monitoring
Weekly Performance Monitoring
Weekly Analytics Monitoring
Customer Service
2 Fixes (Reliability, Performance, Analytics, UX/UI)
2 major and 3 minor Hotfixes
Lite + Swagger
Code Ops Audit - Bi-Weekly
Most popular
Advanced
24/7 weekdays, 9 am to 5pm EST weekends
Implementation - web, mobile or tablet
Weekly Reliability Insights
Weekly Performance Insights
Weekly Analytics Insights
Weekly UX/UI Insights
Twice Weekly Reliability Monitoring
Twice Weekly Performance Monitoring
Twice Weekly Analytics Monitoring
Customer Service
3 Fixes (Reliability, Performance, Analytics, UX/UI)
3 major and 4 minor Hotfixes
Lite + Pro + SWIMM Tech Docs
Code Ops Audit - Weekly
Enterprise
24/7, including holidays
Implementation - web, mobile or tablet
Weekly Performance Insights
Weekly UX/UI Insights
Daily Performance Monitoring
Customer Service
Unlimited Hotfixes
Code Ops Audit - Twice Weekly
Weekly Reliability Insights
Weekly Analytics Insights
Daily Reliability Monitoring
Daily Analytics Monitoring
4 Fixes (Reliability, Performance, Analytics, UX/UI)
Lite + Pro + Advanced + Business Docs
Get started on your Product Support
1501 Biscayne Blvd, Suite 501, Miami, Florida 33132
+1 (917) 791-3006
Capabilities
AI-First Product Strategy
AI-First UX/UI Design
AI-First Web App Development
AI-First Mobile App Development
Services
Industries
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